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German Customer Service

Job Location


Type of Job

Site Type

About the job

Our client connects customers with the world’s top brands for more than 30 years
With a team of 10.000+ employees from 109+ nationalities, they provide Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

We are currently recruiting Danish speaking positions for Leading Banking Company
Applications deadline 30/06/2022
Training begins 07/07/2022 (3 Weeks paid)

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

Available positions on site in Piraeus

Recruitscape Job Code: 90707913212

What you will do

Agent Profile

Frontline agents will be answering inbound chat/email/calls from retail customers, who have general enquiries related to the client’s product.


  • Fluency in German-Language skills: C2

  • Very good communication skills in English - English skills: B2

  • Technical Level: Very Good

  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills

  • Good knowledge of operating systems & computer applications

  • Computer and mobile devices knowledge/tech savviness

  • Be resourceful, able to multitask

  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

  • Ability to adapt and flex style according to customer personality, culture, and profile

  • Experience in Customer Service preferred but not mandatory 

  • Ability to resolve customer concerns and create a seamless customer experience while protecting customer’s data. 

  • Soft Skills, advanced Active Listening and Engagement

  • Confident, adaptable and Empathetic 

  • Pleasant and positive attitude

  • Ideally, experience in banking customer service but not mandatory


Company: Leading Bannikg Company

Gross Salary: 1100€

Monthly Performance Bonus up to: up to 250€

Schedule : Monday-Sunday 08:00-00:00 (Shift Based) 

Training : 3 Weeks (paid)

Location : Piraeus

  • Competitive monthly salary + 2 extra salaries per year

  • Private Health Insurance

  • Numerous benefits & discounts

  • Full training by certified instructors

  • Professional growth & development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age 

About us



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